48th Annual Tri-State ConventionMarch 5th –March 8th, 2020Coeur d’Alene Resort, Coeur d’Alene, IdahoMany top quality education seminars are being offered, and our exhibit hall will be full of exhibits.In addition, check out the fun social events planned for your enjoyment.
WELCOME RECEPTIONAfter the Thursday night class, join us as the Tri-State participants gather to meet and greet before the event. All the crew of Tri-State and sponsoring exhibitors want to welcome you to our 48th Annual convention by enjoying some wine, micro beers and appetizers at 8:00pm.SILENT AND LIVE AUCTION Help us have a variety of fun auction items. Do you have a hidden talent you want to share? Bring it and donate to the silent or live auction. Pick up colossal deals on items you need or want for your office. Donated items will be on display in the Exhibit Hall with a silent auction bid sheet. Bidding will be brisk, and the highest bid will take home the item or certificate. Money collected will benefit all of us by allowing Tri-State to keep our registration fees as low as possible.HOTEL INFORMATION The Coeur d’Alene Resortat 115 South Second Street or P.O. Box 7200 Coeur d’Alene, ID 83814 has just completed a three-year renovation process. Each room boasts signature custom made beds, luxurious fine linens and duvets with down pillows, cozy cotton robes, ultra-high-definition 55’ flat screen TVs, daily newspaper and complimentary coffee and tea. Room rates for single or double occupancy per night: Lake Tower $169, Park Tower $139 or North Wing $119. Call TODAY, reservations can be made through The Coeur d’Alene's Reservation Department at 888-965-6542. All reservations must be accompanied by first night's deposit. Cash, check or credit card is accepted for prepayment. To ensure the group rate, reservations must be made no later than January 23, 2020. Reserve early to secure the best room rate and selection. The resort offers the ballroom and classrooms complimentary when we meet our required minimum hotel reservations, please help Tri-State keep costs down by booking at this hotel. Please help Tri-State keep costs down by booking at this hotel, as they provide us with classrooms and the ballroom is complimentary when we meet our required minimum hotel reservations.EXHIBIT HALL CLASS SESSION F You will receive credit after asking three questions from the passport book provided to you, to each participating exhibitor. They will give you the answer and you will write them in your book, you will then receive a signature on the back of your book, turn in the completed back page to a proctor to receive credit. You must remain in the exhibit hall during the class time. You must remain in the exhibit hall during the class time.Group Rates Tri-State is offering a 15% discount to companies who choose a full registration for five or more attendees on one credit card transaction or check.MISCELLANEOUS INFORMATIONTwo delegates represent each state:Idaho: Robert ShepardPam Hays208-883-0731208-882-5536133 N Van Buren307 S Main StreetMoscow, ID 83843Moscow, ID 83843Oregon: Don CloutierChris Gustafson541-343-1091503-580-04181142 Willagillespie Rd Ste 201024 Baker StreetEugene, OR 97401McMinnville, OR 97128Washington: Brenda HaltomKeith Wilson360-452-2228253-759-3555830 E 8th Street1311 S Union Ave Ste 102Pt Angeles, WA 98363Tacoma, WA 98405Executive Director & Tri-State’s official mailing address:Tammy WilsonPhone: 253-208-58417616 139th Street Ct E Email:TriStateHHPCon@gmail.comPuyallup, WA 98373Website: TriStateHearingConvention.orgINFORMATION REGARDING CONTINUING EDUCATION CREDITS FOR STATE LICENSINGEach hour in class equals one credit. All classes offered are two hours in length for two credits. Classes are approved by International Hearing Society’s educational division, IHS and approved by the State of Oregon Licensing Board. A total of 14 hours of credit is available at this convention.THURSDAY, March 5th, 2020 _______________________________________________________________6:00-8:00pm - 2HRS - IHS & OREGON APPROVEDSession A:“The Hearing Healthcare Practitioner: Be A Crowd Pleaser Not a Tortfeasor”Instructor: Douglas A. Lewis J.D. Ph.D, Au.D, MBA,Excalibur Business ConsultantsDescription: This course will explore how ethics and law intertwine and impact the potential practices of hearing healthcare providers rather procedures with patients. The first section will involve a review of ethics and how improper ethical situations could lead to legal ramifications. The second part reviews a variety of law issues that could impact practitioners, including torts, employment law and remedies and finishes with an interactive case study for attendees to work through and identify potential risks and how to apply this knowledge to their practices.FRIDAY, March 6th, 2020 __________________________________________________________________8:00 - 10:00am - 2HRS - IHS & OREGON APPROVEDSession B:“Introduction to Digital Ear Scanning with Otoscan”Moderator:Jeanette Fitzke, Au.D, CCC-A, Natus Medical Inc..Description:The human ear is a complex component of the human anatomy. As such, creating a digital scan of the ear which includes a dark and potentially curvy and narrow ear canal can be a significant technical challenge. Otoscan provides a solution to the barriers of a successful ear scan but its application does require a basic understanding of how Otoscan works as well as hands-on practice to master the scanning technique. This course provides the opportunity to address both requirements.In addition to the validated patient benefits, we will review the overall operational and business benefits that Otoscan can provide to a clinic. For instance, a new workflow to the patient evaluation path could lead to increased business efficiencies and patient satisfaction. Compared to the traditionally passive silicone impression process, digital ear scanning could be converted to an active counseling tools that could help optimize the hearing aid selection and purchase process. Scanning workflow will also be discussed.10:15 - 12:15pm - 2HRS - IHS & OREGON APPROVEDSession C:“Keeping up with Technology – Manufacturer's Round Table”Instructor: Manufacturer’s RepresentativesDescription: Digital technology has opened the doors to some amazing improvements in hearing healthcare. This panel discussion will expand our knowledge of some of the manufacturer’s products that are available now and how their latest technology can be used with our customers.1:45 - 3:45pm - 2HRS - IHS & OREGON APPROVEDSession D:Part 1: “Do Hearing Aids Prevent Cognitive Decline?”Part 2:“eAudiology: The future of audiology and the digital transformation in Hearing Healthcare”Instructor: Nikolas Klakow, Au.D., PhonakDescription:Part 1 - Research has shown that there are known associations between hearing loss and cognitive abilities. Cognitive decline has been seen to be accelerated in people with hearing loss. Several hypotheses exist regarding the underlying mechanisms driving the described associations. Science is currently trying to find the most likely explanation. One of the more researched hypotheses is that impoverished auditory input leads to decreased cognition- So can hearing aids delay the issue? The session will give an overview of the current state of knowledge.Part 2 - In this session we will explore how digital transformation is happening in all industries and is especially changing healthcare too. The main drivers of this change will be explained and also how different market players are coping with this new situation. We will also review the solutions and approach to digital transformation offered by Phonak.SATURDAY March 7th, 2020 ______________________________________________________________8:00 – 10:00am - 2HRS - IHS & OREGON APPROVEDSession E:“New Topics - and New Views on Traditional Topics - in Hearing Care”Instructor:Wendy Switalski MBA Au.D, WidexDescription: The evolution of hearing care offers new challenges but also new opportunities for reaching and helping patients enjoy the life-changing benefits of improved hearing. This course will focus on relevant topics for hearing care providers as they navigate through the technologies that they can offer their patients as well as the protocols and procedures that they use to deliver them.10:15- 12:15 - 2HRS - IHS & OREGON APPROVEDSession F:“Passport to Better Hearing”Instructor:Manufacturer RepresentativesDescription: The Passport to Better Hearing will have specific questions provided by themanufacturer’s representatives for the class participants to ask and get the answers regarding newtechnology. You will need a class card to receive the passport book. The participants are notallowed to leave the exhibit hall during the two-hour class. The rules for CEU’s will befollowed like all other classes.2:45 – 4:45pm - 2HRS - IHS & OREGON APPROVEDSession G:“Health Able”Instructor: Nathaniel Skinner & David Renne, StarkeyDescription: Artificial intelligence, Integrated sensors, and consumer demand for health and fitness tracking has created an enormous opportunity for the hearing industry. It was time to change the hearing aid, to augment the human experience, to allow patient and provider, to change the conversation from treating singular hearing loss, to caring for the entire patient. Fall detection, step tracking, language translation, personal assistant, along with many more features converge to provide a dynamic, multi-purpose device, capable of challenging the status quo, all while creating truly unique market separation. Featuring superior sound quality and background noise management, this is technology, truly on the edge of innovation.